Can artificial intelligence be a prescription for what ails U.S. healthcare? Yes — AI has tremendous potential for relieving the healthcare system’s administrative costs and burdens. But AI should also come with a warning label for hospital and healthcare system administrators: If you apply AI before ensuring that a sound process and automation protocol is in place, it may lead to unwanted outcomes. It could even cause more harm than good.

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It’s a gut punch to people living in rural communities when their local hospital closes. It’s also painful to me personally. As someone who grew up in Nebraska, I’m intimately familiar with how important these hospitals are to the health of rural residents. What pains me even more is that I know of a way these hospitals can help themselves — if only they were more aware of the opportunity and how to seize it.

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Too many barriers are getting in the way of this critical relationship. Here are three of the biggest barriers and how hospitals and healthcare systems can start knocking them down, without having to wait for government policy changes or insurance industry reforms.

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