Healthcare SolutionsAre in Our Hands

Together, we can reduce costs, ease burdens, and refocus patient care.

Allen's Vision

Getting back to the heart of healthcare

Imagine the gains we can make as an industry by reducing administrative costs and burdens:

  • Financially strong hospitals
  • More time for clinicians to focus on patient care
  • Reignited interest in medical careers
  • Increased access to care
  • Lower costs for patients
  • Restoration of the patient-physician relationship to the heart of healthcare.

This vision isn’t wishful thinking. Allen’s company — Signature Performance — has helped providers implement solutions that cut costs, eliminate delays, recapture revenue, and free clinicians from hours of administrative work.

The results show that the industry can move toward a better future even without government or insurance industry reforms. These results also laid the foundation for Allen’s three-point plan, which any provider organization can follow.

The plan is simpler to implement than you think.

Administrative costs have skyrocketed in recent decades. They now account for as much as 40% of U.S. hospital expenses.

Source: American Hospital Association. (2024, September). Skyrocketing Hospital Administrative Costs, Burdensome Commercial Insurer Policies Impacting Patient Care.

Allen’s three-point plan

The three-point plan is about cutting the fat from processes — so that time and resources can be reinvested in care. The concept behind our solution is called WAYMISH: Why are you making it so hard? You can start making it easier with a simple method for identifying and removing obstacles to efficiency.

Optimize Your EHR

Adjust your system to support your clinical workflows, not define them. This is essential. When the system is driving the workflow, you create frustration, errors, and wasted hours by making clinicians and staff repeatedly try to force square pegs into round holes. You can avoid these problems by building a system and culture that put your electronic health record’s purpose and processes in sync.

Reduce Administrative Costs To Reinvest in Care

Improving your revenue cycle management (RCM) process is a prime opportunity. Even one small, misaligned step can cost you a lot of money. You can reduce costs, boost the accuracy of your claims, lower insurance company denials, and speed up payments by focusing on five key RCM functions.

Use New Technology Intentionally

Too often, hospitals invest in flashy technology, only to face added complexity and challenges. Use Allen’s “key questions” to ensure that new tools simplify workflows instead of complicating them.

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The State of Healthcare Administration

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